Frequently Asked Questions

Answer all of your questions

Academic Questions

If you have any difficulties with your course selection you can contact us to book an appointment with an advisor.
We have regular coursework for each course, however all our courses are designed to suit our students working / studying timetable.
You can register online through our Online application page. You will receive a confirmation email immediately and we will contact you within 24 hours. If you have not received any email, please check if your information has been filled out correctly. If problems persist, feel free to contact us.

Admissions Questions

Application deadlines vary for each course. To check the deadline for your preferred course please follows the instructions below: " Visit the Programmes page - Select your course - Select the 'Availability' tab on the bottom left."
A typical design portfolio has theme boards, color boards, development sketches, fabric board, final design board with production information. However, if you are not familiar with design, you are encouraged to bring in your previous artwork such as photographs, sketchbooks, drawing, paintings and graphics.

We allow our applicants to impress us with their originality, therefore we are open minded on how your portfolio is formatted. Please ensure that your work is presented in a clear and detailed manner.
Tuition fees vary for each course. To check the fee for your preferred course please follows the instructions below.

Visit the Programmes page Select your course Select the 'Availability' tab on the bottom left.

About shopping online

About Payment

We accept PayPal (Credit/Debit card), PayMe, and local bank transfer (Bank of China / Hang Seng Bank).
If you choose to use PayMe or local bank transfer, you will receive an order code from our website along with payment details. We will contact you regarding the payment procedure and once the transaction has been made, we will ship your order.
Yes you can! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you do not need one. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
We do have a refund policy. If any product has been damaged during shipping, please email us within 2 days of receiving the item at Contact Us and we will arrange a refund or resend you a new one.

About Shipping

Orders have a processing time of 1-2 business days. Once dispatched, an email will be sent containing the tracking number for the parcel.
We ship our products through SF Express.

You can choose to ship to a SF Express locker close to your home or workplace, or ship directly to your desired address.

If you request a different shipping method such as local post or others, please leave a comment during checkout.

Our prices don't include shipping, the shipping fee will be received directly by the shipping company and paid by the receiver upon delivery. For SF Express shipping fees, please Click Here .
As soon as your order has left the warehouse, we will send you a dispatch notification with tracking information from the carrier.
Once the order has been shipped, you will receive it within 2-3 days.

My question is not covered in the FAQ, how do I contact your team?

If you have any further questions please feel free to email us at or to send us an email through our website.